Errors in 1xbet can occur during various operations at the bookmaker. The most popular problem for players is finding the official 1xbet site, where you can login by following link:
The bookmaker's website is available at any time, on any device (phone / PC) by clicking the button above. In addition, you can visit www.1xbet.com from Bangladesh, Somalia, Nigeria and other countries where BC is prohibited.
Almost all the malfunctions that players complain about are related to non-compliance with the rules and conditions of the user agreement. You can get acquainted with the regulations on the official website of 1xbet. Now we will consider the main problems of real players in the bookmaker's office related to:
- withdrawal of money;
- sports betting;
- protection and privacy;
- login and etc.
Beginner users as well as active players may encounter common and critical errors when connecting to a proxy, making deposits, get funds, generating a request, registering, downloading and other various operations. The most popular problems in the 1xbet bettors' office will be discussed below, as well as the cause of the problem and how to resolve it.
1xbet Login Problem
Why i can login to my 1xbet account? Newbies often have problems logging into the site and personal account.
You can also enter the BC through the mobile application. 1xbet to Android can be downloaded by any person who has an Internet and mobile version of at least 5.0. However, after downloading and installing the application, players may encounter connection error. Logging in sports betting via the official website may also fail. To log into 1xbet bookmaker’s office without problems, let’s look at popular questions and answers from players:
This site cannot provide a secure connection
Why can’t the connection be established? «1xbet.com sent an invalid response…» — this bewilderment pops up among all users who cannot go to the official 1xbet website. This happens in countries where the bookmaker’s office is prohibited. It can also be in case of loss of internet connection. You can fix the problem by clicking on the «Reload» button. If after the restart you cannot log into the site, you will need to use the link to an alternative clone of the site.
If the connection to the BC service fails, a break error with code 1000 appears. How to solve the problem: clear the cache and reload the page — you can do this on a PC using the Ctrl + F5 keyboard shortcut.
I cannot log in 1xbet from my phone, writing to set up a proxy
This issue is caused by an unstable internet connection or the use of a proxy to enter the 1 xbet application on the phone. You can log in via the betting software by removing proxy settings or by assigning parameters to a working proxy server. If an error has occurred during the connection, you are able to set up a proxy. To do this, click on «Proxy» and then enter the port, id, login and password.
To get quick access to online sports betting and not to waste time setting up a proxy server settings, players can use the mobile version of the website — 1 xbet mobi.
This website is not available in your country
If you try to access the official 1 xbet com, you may receive a notification that the website is blocked. This happens due to the blocking of the betting center in your country, for example, in some countries 1x bet is blocked due to lack of a license. This notification may also be caused by a ban on sports betting in your country.
Countries where 1xbet is allowed in many regions from Africa with English-speaking as well in Bangladesh, Nigeria, India, etc.
In case of this flaw, the user can use an alternative input — the 1xbet work mirror, which is available at the link below:
You can also log in via an application on your phone, the mobile version of the website — 1xbet mobi, and using the anonymizer — VPN.
Preventive works — 1xbet not working
The website about sports betting regularly updates all sports events and provides fresh odds. Due to the need to update the system or correct flaws and bugs, the betting office can announce temporary maintenance work on the site. To avoid waiting, you may download 1xbet app on your phone and place online sports betting via the application.
1xBet Critical Error
Players may have errors with payment processing error 1xbet — depositing and withdrawing funds. Below you will find the causes of the problems and methods to resolve them in the betting office:
Error while performing http-request — an error while generating a request in 1xbet occurs when trying to make a deposit in account with a betting company. This may be caused by a malfunction in the BC system. The client has to contact the 1x bet technical support service and report the problem. Employee contacts via feedback on the website or by sending an email:
Having received the notification «An error occurred while creating a query 1xbet», please wait for a while and try the transaction again later. 1xbet invalid server response. The «1xbet invalid server response» error is also the cause of a crash or temporary interruptions in the application — try to top up your account through the official website of the bookmaker. You can also contact the BC administration by mail or by phone: +44 127 325-69-87.
There is no available direction for this card 1xbet
What does the inscription mean when depositing an account: «The method is temporarily unavailable 1xbet for this direction?». It reports a system error on the server. In this regard, you will not be able to make a deposit with your chosen payment system. It is recommended to wait for the solution of the problems — 1-2 days, or use other methods of payments in the account — Visa, MasterCard, etc.
Problems with a deposit from a Visa card
Recently, new players have changed the limits for replenishing their accounts from Visa and MasterCard bank cards. Now the minimum deposit can be anywhere from 5 $ to 10 $ or more. Increasing the size of the min. replenishment is established by the administration in individual cases. You can lower the limit to 1 $ or an equivalent amount in another currency by contacting the support service at the above mail.
Without registering in 1хbet, the user will not be able to top up the account.
Withdrawal money from 1x bet does not always end successfully, sometimes players may receive a denied by operator. To get the money from gaming account, the user applies and waits for a response from 1xbet staff. If the rules are violated or if the conditions are not met, you’ll get from 1xbet withdrawal rejected in India, Bangladesh, Nepal, etc.
Denied by Operator — Payment Processing Error 1xBet
If you have a problem with withdrawing money and the notification: «failed to connect to payment system 1xbet» appears on the screen, you need to repeat the transaction later. When withdrawing again, make sure that the card number is entered correctly. You can also try to withdraw money to another payment system. To change the payment service for withdrawing money in your 1xbet personal account, you will need to contact the support service and leave a request for withdrawal in other ways, as well as provide detailed information about yourself (passport).
In most cases, when the operator rejected to withdraw money, an unknown 1xbet error appears. The user submits a request and receives approval for withdrawal. After that, the money is withdrawn from the bookmaker’s account, but after a while it goes back to the gaming account.
Solution to the problem: write to technical support and request information about the status of your account. If there are no violations and restrictions, the cause of the unknown error 1xbet is associated with the payment system. In this case, you need to make a withdrawal through another payment. service.
Reasons for 1xbet withdrawal rejected:
«Transaction is declined» — means the transaction will be rejected. You can receive a notification about an interrupted operation in several cases:
- No phone number is tied — this is the most basic requirement for withdrawing money from a 1x bet betting centre. To connect a phone number to your account, you will need to log in to your personal profile. After that, you will need to open the Personal Data section, enter the phone number and confirm the connection by sending the code from an SMS message;
- You should fill in all the mandatory fields in your personal profile 1xbet. Identification of the person has not been completed — after log in and bets, the user has not been verified personal data. In order to withdraw money to the card, you will need to enter the data about yourself in your personal cabinet: full name, phone number, passport series and number, date of birth, place of residence and others;
- The amount indicated is incorrect — the user can’t get the amount less than allowed. In the 'Withdrawal' section, you may review the admissible withdrawal amounts set by payment systems. For example, the user can’t 0.65 dollars as the minimum amount is $ 0.67. In addition, the user will not be able to receive 27 USD / EUR when there is only 23 $ in his profile.
- Excess of limit - refusal to withdraw money due to exceeding the permitted amount of transfers to a bank card or electronic profile. In this case, the player will receive a message: «Error 663 Invalid Card Limit» or «Rejected by operator. The limit has been exceeded». Try to change the amount or try again tomorrow.
- Incorrect data entered — after the 1st successful payment, the player is assigned a payment system and details for withdrawal from 1xbet next time. If other bank cards or electronic accounts are entered, the player can’t withdraw the funds.
- Withdrawal bonus problem — the presence of an active bonus for registration or participation in the campaign prohibits withdrawing funds before the end of the competition or fulfillment of all conditions of the bonus programme. Funds cannot be withdrawn until the conditions of the bonus offer have been met. In case of cancellation of participation in promotions, the player will be able to withdraw the bonus from 1 xbet.
To avoid errors in 1xbet, users are advised to observe the rules and conditions of the betting office.
Having completed all the above actions to eliminate errors in 1xbet, players will be able to withdraw money to the card. Instructions on how to correctly withdraw money from 1xbet can be found below:
1xbet errors while registration
It is very easy to create an 1xbet account as the bookmaker provides 4 methods of registration: by e-mail, 1 click, by phone and via social networks. Below you will find flaws and how to fix them:
You do not receive a text message with a code when you register by the mobile phone
You need to wait for 1-2 minutes and try again by pressing the «Send SMS» button. Do not try to register on someone else’s phone number — this can lead to cancellation, hacking into your personal profile and blocking your account for breaking the rules.
Did not receive a 1xbet registration bonus
In case of refusal to participate in the promotions, the user will not be able to receive a bonus of 100 $ and 130 USD for free bets. The prize money is activated by a deposit in the amount of 1.34 $ to 67 $. To increase the bonus by 30%, you must insert a fresh promotional code at registration — ACODE.
You can get the bonus by going to the profile settings and choosing one of the bonus types — sports betting or games in the casino and games section. After that, the player will receive standard welcome gift.
I cannot place a bet after registering
Lack of money in the selected account. To bet on sports, replenish your account with an amount starting from 1 $. To do this, go to the 'Deposit' section — select a payment service — specify the details and enter the amount of payment.
You have received a bonus for registration, you cannot withdraw prize money
Bonus programme participants may take advantage of the bonus money withdrawal when the bonus is redeemed.
It is not possible to register a 1х bet demo account
The bookmaker’s office does not provide an opportunity to open a demo account and place free bets on sports. To make a bet and check your luck, you will need to register a game account and bet on real money.
Problem with registering by e-mail
I can’t complete my 1x bet registration with my email, what should I do?
There is an error when registering with a passport
Enter reliable data when creating a profile with the BC. You will not be able to open an account with the BO if you specify the certifying information of a minor.
The link on the official web-site 1xbet for the first game account registration:
ACODE — a promo code for registration, which increases the first deposit bonus to 130 $ or euros for sports. In case of choosing a game bonus, a newcomer will become a member of the program, where you can get up to 1,500 $ for replenishing your account for games in 1xGames and Live Casino sections.
Other Problems in 1xbet
If an flaw occurs when users can contact 1xbet — online consultants to discuss the occurrence and solution of the problem. In order not to look for a section in the BO rules that are executed to resolve a problem, a list of less popular questions and answers is provided below.
I can’t log in 1xbet shows that login and password are wrong, what should I do?
Try to restore access to your profile by using the button «Forgot password»; in the login menu of your account. It is also possible to contact customer support via the website or the application’s feedback, or write an e-mail to support@1хbet-team.com.
Why I can’t withdraw money to my credit card?
Withdrawal errors may occur due to failed rates of 10% of the deposit as well as incorrect details. The player receives a «Operator 48 refusal» to withdraw money in case of an attempt to withdraw funds from the game account to a new payment system. To withdraw the money, you will need to use the service through which the first deposit was made.
What should I do if Android doesn’t work?
If the application has worked before and stopped functioning, then the programme must be updated. You may do this as soon as you login to 1xbet. The user will not be able to log in and bet if the Android operating system is less than 5.0.
Unable to place bet | Failed to check events
When trying to place bets on sports in 1xbet, there may be problems with finding a match and making a bet. Most of the error occurs in the 1xbet mobile application. This happens when the player went to the «Line» section and chose for a long time what to bet on and at what odds, while the match started and went to the «Live» section.
Thus, if you get a message that you cannot place a bet and failed to check events have occurred, go live and place a bet on the match.
Why 1xbet can not be downloaded to Android?
Problems when downloading the betting application to your mobile device may be caused by an Internet connection failure. The second reason is that there is not enough free space on the phone.
You can download 1xbet on your Android phone using the current link:
Features of 1xbet app mobile application apk:
- Latest version of the application: v.108 6165;
- Validity of the working link for downloading 1xbet for Android: From Mart-April 2023;
- Android Support: At least 5.0 version;
- Automatic update: On request, optional;
- Registration and account creation: Free;
- Supported Android phones: Samsung, Xiaomi Redmi, Huawei, Sony, Realme, Nokia, Honor, ZTE and other smartphone;
- Location Permission: Present to determine the currency and phone number of your country;
- Deposit replenishment: All payment systems of the site are supported;
- Withdrawal of money: Directly in the Android application;
- Internet access speed: Not less than 1 Mbps;
- Language: Default - In English. Can be translated on Bangla(Bengal), Hindi, etc.;
- APK file weight: 52 MB;
- Loading time: 1-3 minutes;
- Setup time: 30 seconds;
- Registration and entry time: 2 minutes.
If you didn’t find a decision of solving your issue, leave info about your error below in the comments!