Errors in 1xbet can occur during various operations at the bookmaker. The most popular 1xbet login problem for players is finding the official 1xbet site, where you can login by following link:
The bookmaker's website is available at any time, on any device (Phone / PC) by clicking the button above. In addition, you can visit www.1xbet.com from Bangladesh, Somalia, Nigeria and other countries where BC is prohibited. Having completed all the actions to eliminate errors in 1xbet, players will be able to withdraw money to the card or replenishment. Instructions on how to correctly withdraw money from 1xbet & top up betting account can be found below:
Almost all the malfunctions that players complain about are related to non-compliance with the rules and conditions of the user agreement. You can get acquainted with the regulations on the official website of 1xbet. Now we will consider the main problems of real players in the bookmaker's office related to:
- withdrawal of money;
- sports betting;
- protection and privacy;
- login problem and etc.
Beginner users as well as active players may encounter common and critical errors when connecting to a proxy, making deposits, get funds, generating a request, registering, downloading and other various operations. The most popular problems in the 1xbet bettors' office will be discussed below, as well as the cause of the problem and how to resolve it.
1xbet Login Problem
Why i can login to my 1xbet account? Newbies often have problems logging into the site and personal account.
You can also enter the BC through the mobile application. 1xbet to Android can be downloaded by any person who has an Internet and mobile version of at least 5.0. However, after downloading and installing the application, players may encounter connection error. Logging in sports betting via the official website may also fail. To log into 1xbet bookmaker’s office without 1xbet problems, let’s look at popular questions and answers from players:
This site cannot provide a secure connection
Why can’t the connection be established? «1xbet.com sent an invalid response…» — this bewilderment pops up among all users who cannot go to the official 1xbet website. This happens in countries where the bookmaker’s office is prohibited. It can also be in case of loss of internet connection. You can fix the problem by clicking on the «Reload» button. If after the restart you cannot log into the site, you will need to use the link to an alternative clone of the site.
If the connection to the BC service fails, a break error with code 1000 appears. How to solve the problem: clear the cache and reload the page — you can do this on a PC using the Ctrl + F5 keyboard shortcut.
I cannot log in 1xbet from my phone, writing to set up a proxy
This issue is caused by an unstable internet connection or the use of a proxy to enter the 1 xbet application on the phone. You can log in via the betting software by removing proxy settings or by assigning parameters to a working proxy server. If an error has occurred during the connection, you are able to set up a proxy. To do this, click on «Proxy» and then enter the port, id, login and password.
To get quick access to online sports betting and not to waste time setting up a proxy server settings, players can use the mobile version of the website — 1xbet mobi.
This website is not available in your country
If you try to access the official 1 xbet com, you may receive a notification that the website is blocked. This happens due to the blocking of the betting center in your country, for example, in some countries 1x bet is blocked due to lack of a license. This notification may also be caused by a ban on sports betting in your country.
Countries where 1xbet is allowed in many regions from Africa with English-speaking as well in Bangladesh, Nigeria, India, etc.
In case of this flaw, the user can use an alternative input — the 1xbet work mirror, which is available at the link below:
You can also log in via an application on your phone, the mobile version of the website — 1xbet mobi, and using the anonymizer — VPN.
Login error to the site, namely to a specific section. 1xbet 404 error meaning that you are trying to access a non-existent category on the site. The mobile app has a similar 404 error with the code: "Error retrieving data". We advise you to clear the cache and refresh the website/app, then try again.
Preventive works — INTERVAL_SERVER_ERROR
The website about sports betting regularly updates all sports events and provides fresh odds. Due to the need to update the system or correct flaws and bugs, the betting office can announce temporary maintenance work on the site.
To avoid waiting, you may download 1xbet app on your phone and place online sports betting via the application.
1xbet Payment Processing Error
Players may have issues with payment processing error 1xbet — depositing and withdrawing funds. Below you will find the causes of the problems and methods to resolve them in the betting office:
Error while performing http-request — an error while generating a request in 1xbet occurs when trying to make a deposit in account with a betting company. This may be caused by a malfunction in the BC system. The client has to contact the 1x bet technical support service and report the problem. Employee contacts via feedback on the website or by sending an email:
Having received the notification «An error occurred while creating a query 1xbet», please wait for a while and try the transaction again later. 1xbet invalid server response. The «1xbet invalid server response» error is also the cause of a crash or temporary interruptions in the application — try to top up your account through the official website of the bookmaker. You can also contact the BC administration by mail or by phone: +44 127 325-69-87.
There is no available direction for this card 1xbet
What does the inscription mean when depositing an account: «The method is temporarily unavailable 1xbet for this direction?». It reports a system error on the server. In this regard, you will not be able to make a deposit with your chosen payment system. It is recommended to wait for the solution of the problems — 1-2 days, or use other methods of payments in the account — Visa, MasterCard, etc.
You cannot make deposits to your bonus account
A player who tries to top up bonus wallet in 1xbet gets an error: "You cannot make transactions using this account". The bookmaker does not allow replenishing bonus accounts, as this violates the main rules of the company. If you want to make a deposit, switch to main or another account and make transactions.
You have an outstanding request to top up your account
The player cannot replenish the account if another transaction request is currently open. To cancel a previous top up your wallet request, you need to finish deposit or deactivate request. If you experience difficulties, contact with your payments system customer care or bookmaker feedback.
Problems with a deposit from a Visa card
Recently, new players have changed the limits for replenishing their accounts from Visa and MasterCard bank cards. Now the minimum deposit can be anywhere from 5 $ to 10 $ or more. Increasing the size of the min. replenishment is established by the administration in individual cases. You can lower the limit to 1 $ or an equivalent amount in another currency by contacting the support service at the above mail.
Without registering in 1хbet, the user will not be able to top up the account.
Withdrawal money from 1x bet does not always end successfully, sometimes players may receive a denied by operator. To get the money from gaming account, the user applies and waits for a response from 1xbet staff. If the rules are violated or if the conditions are not met, you’ll get from 1xbet withdrawal rejected in India, Bangladesh, Nepal, etc.
Denied by Operator — Payment Processing Error 1xbet
If you have a problem with withdrawing money and the notification: «failed to connect to payment system 1xbet» appears on the screen, you need to repeat the transaction later. When withdrawing again, make sure that the card number is entered correctly. You can also try to withdraw money to another payment system. To change the payment service for withdrawing money in your 1xbet personal account, you will need to contact the support service and leave a request for withdrawal in other ways, as well as provide detailed information about yourself (passport).
In most cases, when the operator rejected to withdraw money, an unknown 1xbet error appears. The user submits a request and receives approval for withdrawal. After that, the money is withdrawn from the bookmaker’s account, but after a while it goes back to the gaming account.
Solution to the problem: write to technical support and request information about the status of your account. If there are no violations and restrictions, the cause of the unknown error 1xbet is associated with the payment system. In this case, you need to make a withdrawal through another payment service.
Reasons for 1xbet withdrawal rejected:
«Transaction is declined» — means the transaction will be rejected. You can receive a notification about an interrupted operation in several cases:
- No phone number is tied — this is the most basic requirement for withdrawing money from a 1x bet betting centre. To connect a phone number to your account, you will need to log in to your personal profile. After that, you will need to open the Personal Data section, enter the phone number and confirm the connection by sending the code from an SMS message;
- You should fill in all the mandatory fields in your personal profile 1xbet. Identification of the person has not been completed — after log in and bets, the user has not been verified personal data. In order to withdraw money to the card, you will need to enter the data about yourself in your personal cabinet: full name, phone number, passport series and number, date of birth, place of residence and others;
- The amount indicated is incorrect — the user can’t get the amount less than allowed. In the 'Withdrawal' section, you may review the admissible withdrawal amounts set by payment systems. For example, the user can’t 0.65 dollars as the minimum amount is $ 0.67. In addition, the user will not be able to receive 27 USD / EUR when there is only 23 $ in his profile.
- Excess of limit - refusal to withdraw money due to exceeding the permitted amount of transfers to a bank card or electronic profile. In this case, the player will receive a message: «Error 663 Invalid Card Limit» or «Rejected by operator. The limit has been exceeded». Try to change the amount or try again tomorrow.
- Incorrect data entered — after the 1st successful payment, the player is assigned a payment system and details for withdrawal from 1xbet next time. If other bank cards or electronic accounts are entered, the player can’t withdraw the funds. You can only make withdrawals using the same details you used to make a deposit or by requesting a withdrawal at a betting shop.
- Withdrawal bonus problem — the presence of an active bonus for registration or participation in the campaign prohibits withdrawing funds before the end of the competition or fulfillment of all conditions of the bonus programme. Funds cannot be withdrawn until the conditions of the bonus offer have been met. In case of cancellation of participation in promotions, the player will be able to withdraw the bonus from 1 xbet.
To avoid errors in 1xbet, users are advised to observe the rules and conditions of the betting office.
Other Problems in 1xbet
If an flaw occurs when users can contact 1xbet — online consultants to discuss the occurrence and solution of the problem. In order not to look for a section in the BO rules that are executed to resolve a problem, a list of less popular questions and answers is provided below.
1xbet App not installed as package appears to be invalid
If you download 1xbet.apk from unknown sources (unofficial BC site), you run the risk of installing malicious software. As a rule, such applications are hacked, where some parameters are changed that violate the user's security. Thanks to the built-in Android security system, hacked application was not launched on your device because its 1xbet.apk is damaged. However, such a message can also be received by a player who tried to install an old version client of a sports betting application, for example, version 107 (5908) released in 2022.
To solve the problem, restart your device, after clearing the cache and deleting corrupted files. Then download the original 1xbet app from our website with the update to the latest version. If the application has worked before and stopped functioning, then the programme must be updated. You may do this as soon as you login to 1xbet. The user will not be able to log in and bet if the Android operating system is less than 5.0.
Not enough time has passed since registration 1xbet
If you have recently joined the bookmakers club and try to submit a promo points request on 1xPromo Store, 1xbet will send an error message. Thus, if It's been a while since the account was created, you will not use the accrued cashback. Bet on sports and participate in games to increase account activity and unlock all the functionality of the site for yourself.
Thus, if you get a message that you cannot place a bet and failed to check events have occurred, go live and place a bet on the match. If you didn’t find a decision of solving your issue, leave info about your error below in the comments!