Question: I made my bets, didn't touch anyone. I entered 1xbet today, and it shows an error that the account is blocked. Why does 1xBet block accounts? I can't bet or withdraw money now. How to unblock it?
1xbet, like other bookmakers, have their own rules and conditions for betting. By registering with 1xbet, you agree to play fair by accepting the agreement policy. In case of violation of the user agreement, your account may be frozen or canceled. It is also possible to block your account forever.
In order not to waste time, you can create a new account right now. To do this, copy the "ECODE" promo code and paste it into the registration menu using the link below:
This will give you your welcome bonus. If you fundamentally need to restore access to your account, read on.
1xbet blocked my account
What if 1xbet blocks my account? Should I create a second account? The first thing to do when you receive a message about the blocked account is to try to log in again after a while.
If you cannot log into your 1xbet personal profile 1 day after blocking, you should contact support. When contacting the 1xbet administration, state in the letter your problem with the entrance and try to convince the BC staff of your innocence. Write to 1xbet employees on the official mail - email@example.com.
Reasons for banning 1xbet account:
- Registration of multiple accounts;
- Using cheats, strategies, schemes for games;
- Money laundering through a bookmaker's office;
- Betting on match-fixing and other fraudulent transactions;
- Using a common IP address that is associated with multiple players.
If you have not done anything from this list, contact support and you will be able to return access to your 1xbet account. The BC administration treats all players responsibly and in case of an error, it can unblock a 1xbet account.
How to unblock 1xbet account
If you violate the rules of sports betting and receive a ban, you cannot manually remove the unlock. To do this, contact support by mail at firstname.lastname@example.org. Many users mistakenly think that they need to send an email to email@example.com, but this is not the case. In the letter, you must write the following dаta:
- Gaming account ID;
- Attach passport information - photo of the main page;
- Proof of your innocence
Keep in mind that if you cannot convince the 1xbet administration that the account should not have been blocked, you will not be able to restore the profile. As a proof, ask the security staff to check the last logins to the account. If your profile has been hacked and subsequent actions caused it to be blocked, you will most likely be able to recover your account.
What should I do if I can't restore my account?
having failed when trying to restore the profile, you can re-register at the bookmaker's office. To do this, select registration by phone number or in 1 click and enter the "ECODE" promo code. This will allow you to regain access to online games along with an introductory bonus of up to 1500 BDT / 130 USD.